Frequently Asked Questions

What type of products do you sell?

We sell all types of the highest-quality cannabis products at great prices. Some of our products include:

Which brands do you carry?

We only carry products from tested and reputable cannabis brands with positive customer reviews. Some of the brands we recommend include:

Where do you deliver?

Our cannabis delivery service is in Oakland, California, and we deliver primarily to the East Bay. We also deliver outside of the East Bay.

Is cannabis delivery legal?

Yes, cannabis delivery is officially legal in the state of California.

Is there a minimum order amount?

The order minimum varies based on your city and the exact location within the city we will be delivering to.

What payment methods do you accept?

We accept the following forms of payment:

  • Cash
  • Debit Card with a chip reader
    • We do not offer tap or swipe debit transactions

Is there a delivery fee?

All of our deliveries are quick, and there are no hidden fees. You will be able to see all of the delivery fees when you order. Delivery fees can be waived based on how much you order and in what delivery zone you are in. Amounts vary based on delivery location.

When can I expect my order?

We are proud to offer same-day delivery to our customers. You can expect to receive your package within minutes to hours of placing your order.

How can I contact your customer service department?

You can contact our customer service department by calling us at (510) 469-0702 or emailing us at Our friendly and professional customer support team is ready to answer all your questions and help you choose the best products for your needs Monday through Sunday from 9 a.m. to 9 p.m.

What is your return policy?

All sales are final, and no refunds will be issued.

Feel free to contact Lofi if you have any other questions. We’re more than happy to help address any concerns you may have!